Courtenay Cleaners

Reviews of Courtenay Cleaners

•  

  Lilian Li Added 2018-10-25

  ★ ★ ★ ★ ★
  The shop is well served in a clean environment.
•  

  Hong Qin Added 2018-10-21

  ★ ★ ★ ★ ★
  Great Job
•  

  Meryssa Waite Added 2018-08-17

  ★ ☆ ☆ ☆ ☆
  Two weeks ago I dropped off my grad dress at The Laundry for it to be dry cleaned. When I went to pick it up, the dress was destroyed. The dress was my mom’s grad dress and she had kept it for me to wear. Not only did it have monetary value, it also had huge sentimental value. The manager of The Laundry told me the dress had been sent to Comox Valley Cleaners, and that they were at fault. Communicating with the owners of Comox Valley Cleaners was more than frustrating, as they didn’t return calls and refused to take responsibility. The owner offered to compensate us for the damages, however they never followed through. Rather than apologizing, they blamed the manufacturer of the dress, and called it “garbage.” I was appalled by the sheer rudeness and unprofessionalism this situation was addressed with. The previous owner told us that he has been running the company for over forty years and his business is unaffected by negative customer feedback. Now, I graduate in 17 days, I am without a dress and have been offered no apology or solution.
•  

  Kevin Li Added 2018-08-14

  ★ ★ ★ ★ ★
  Love this place, excellent products amazing owners and knowledgeable staff-the community would not be the same without it.

Add review